Technical Support
Last Updated: January 12, 2024
1. FAQ
Membership
- Q: How to purchase lifetime membership?
- A: Go to "Membership Center" in the app, select lifetime membership option, complete payment through App Store.
- Q: What if membership is not activated immediately after purchase?
- A: Please try the following steps:
- Restart the app
- Check App Store order status
- Restore purchase (click "Restore Purchase" in Membership Center)
Features
- Q: How to enable holiday reminders?
- A: Find "Reminder Settings" in "Settings", enable switches for desired holidays.
- Q: How to sync data to other devices?
- A: Ensure:
- Signed in with the same Apple ID
- iCloud sync is enabled
- Sufficient iCloud storage space
2. Contact Us
If you encounter other issues:
- Email: support@gifts.app
- Feedback: Click "Settings"->"Feedback" in the app
- Response time: Within 24 hours